Privacy Policy Statement

1. The personal information you provide will be used by Zentauro Solutions S de R.L. de C.V. to provide the services you request, such as reservations and any other transactions related to service provision and general commercial activities.
2. Zentauro Solutions S de R.L. de C.V. may use the personal information you provide to offer you better service, identify your preferences during your stay, and make it more enjoyable.
3. Zentauro Solutions S de R.L. de C.V. may share or transmit your information to partners or third parties so they can send you information about their products and services.
4. Finally, the information you provide may be processed in cases expressly authorized by Article 10 of the Federal Law on the Protection of Personal Data Held by Private Parties.

For the purposes outlined in this Privacy Policy, Zentauro Solutions S de R.L. de C.V. may collect your personal data in various ways:

1. When the information is provided directly by you.
2. When you visit the websites of Zentauro Solutions S de R.L. de C.V.
3. When information is obtained through other means permitted by applicable laws.

The personal data obtained through these means may include: name, address, email, phone number, and any other information required for the purposes outlined in this Privacy Policy.

Sensitive personal data refers to data that affects the most intimate sphere of its owner or whose misuse could result in discrimination or pose a significant risk. Specifically, this includes data revealing racial or ethnic origin, current and future health status, genetic information, religious, philosophical, or moral beliefs, union affiliation, political opinions, and sexual preferences. Zentauro Solutions S de R.L. de C.V. collects such data from clients solely to improve or meet their needs and enhance the services provided to them.

You may at any time limit the processing of the information you provide to Zentauro Solutions S de R.L. de C.V. as indicated in items 3 and 4 of subsection B by submitting a request via email to info@zentaurosolutions.com.

This request must include at least the following: 1. Name of the Personal Data Owner. 2. Email address for notifications. 3. Documents proving your identity or legal representation. 4. A clear and precise description of the personal data for which the right is being exercised and the right being exercised. 5. Any additional element or document that facilitates locating the personal data. To protect your confidentiality, Zentauro Solutions S de R.L. de C.V. will send a response to your request to the email provided and keep it available at the address mentioned above.

You can exercise your rights of access, rectification, cancellation, or opposition regarding the information you provide to Zentauro Solutions S de R.L. de C.V., as stipulated in the Federal Law on the Protection of Personal Data Held by Private Parties. This can be done by submitting a request as described in subsection E above, which will be responded to under the terms outlined there.

Zentauro Solutions S de R.L. de C.V. commits to taking necessary measures to protect the collected information using security technologies and access control procedures. Personal information will be stored on servers located in Zentauro Solutions S de R.L. de C.V.'s data centers with restricted access controls.

If you use electronic media to provide your personal data, cookies may be generated to enhance your experience. Cookies are small pieces of information sent by the website to your browser, stored on your device's hard drive, and used to determine your preferences when accessing our services.

Cookies allow us to: Recognize you when you access our sites and provide a personalized experience. Understand your site configuration preferences (e.g., bandwidth settings). Calculate our audience size and measure traffic parameters. Certain functionalities of our sites may require cookies to be enabled.

In some sections of our website, we require customers to enable cookies as certain functionalities need them to work. Cookies allow us to: a) recognize you when you visit our sites and offer a personalized experience, b) know the personal site settings you have specified, for example, cookies allow us to detect the bandwidth you have selected when accessing the home page of our sites, so we know what type of information is advisable to download, c) calculate the size of our audience and measure some traffic parameters, as each browser that accesses our sites acquires a cookie that is used to determine the frequency of use and the sections of the sites visited, thus reflecting your habits and preferences. This information is useful for us to improve content, headlines, and promotions for users.

Zentauro Solutions S de R.L. de C.V. may update this Privacy Policy at any time. Substantial changes will be communicated via the appropriate section of our website. We encourage you to review this Privacy Policy periodically to stay informed about updates.

I agree that my personal data may be transmitted to provide me with information about products and services from partners and third parties, as stipulated in this Privacy Policy. Otherwise, I will notify Zentauro Solutions S de R.L. de C.V. under the terms of subsections E and F of this Privacy Policy.